Terms of Service

01 Agreement

These terms apply when a fleet owner signs up for a trial or a paid plan, or uses our devices, web dashboard, driver app or API (together, the Service). By using the Service you agree to these terms on behalf of your organisation.

02 Free trial

The free trial covers up to 5 vehicles for 30 days and includes GPS tracking and AI Dashcam Guard. Trial devices remain our property and must be returned in working condition if you do not continue on a paid plan. We may end a trial that is misused.

03 Plans and billing

• Plans are priced per vehicle per month in US dollars, billed monthly or yearly in advance.
• A vehicle counts as active for a month if it is connected to the Service on any day in that month.
• Hardware is priced separately, either as a one-time purchase or a monthly rental.
• Taxes are charged in addition where applicable.
• If an invoice remains unpaid 15 days after its due date, we may pause access after giving notice.

04 Devices and installation

Our technicians or approved partners install devices at your premises. You must give safe access to vehicles and must not remove, open or tamper with devices or their seals. Rented devices remain our property and must be returned at the end of the rental, with reasonable wear excepted.

Purchased devices carry a 12-month warranty against manufacturing defects. The warranty does not cover physical damage, water ingress through tampering, or wiring changes made by others.

05 Your responsibilities to drivers

• Inform drivers in writing about in-cab cameras, what they detect and how clips are used, before cameras are switched on.
• Obtain any consent required by law and include camera use in employment or engagement terms.
• Ensure a person reviews a clip before any action is taken against a driver based on an AI alert.
• Use the Service only for safety, operations and lawful business purposes, and never to track people outside duty hours or for any unlawful surveillance.

06 Safety disclaimer

The Service supports safe driving. It does not replace safe driving rules, rest-hour limits, vehicle fitness requirements or road-safety laws, and it does not guarantee that incidents will not happen. Drivers remain responsible for the vehicle at all times. Alerts depend on device placement, lighting, weather, network and other conditions and may occasionally be missed or wrong.

07 Data ownership

Your fleet data, including trips, events, clips and reports, belongs to you. You grant us the rights needed to run the Service and to improve detection models using reviewed and de-identified event data. You can export your data at any time while your account is active and for 30 days after it ends.

08 Acceptable use

• Do not share login credentials or give access to people outside your organisation without our agreement.
• Do not attempt to reverse engineer devices, firmware or software.
• Do not use the API in a way that harms the stability of the Service.

09 Availability and support

We aim for 99.5 percent monthly availability of the web dashboard and API, excluding planned maintenance announced in advance. Devices store data during network or service outages and sync it once the connection returns.

10 Limitation of liability

To the extent permitted by law, our total liability for any claim relating to the Service is limited to the fees you paid for the Service in the 12 months before the claim. We are not liable for indirect or consequential losses, including loss of cargo, loss of profit or third-party claims arising from road incidents.

11 Ending the Service

You may end a monthly plan at the end of any billing month and an annual plan at the end of its term. We may suspend or end the Service if these terms are seriously breached and the breach is not fixed within 15 days of notice.

12 Governing law

These terms are governed by the laws of India. Courts at Mumbai, Maharashtra have exclusive jurisdiction over any dispute.